Which aged care services were found to be substandard?

In July 2019, the government introduced new aged care standards to “raise the bar” in an aged care system where some nursing home residents have experienced care that is neglectful, depersonalised, uncaring, unsafe and of poor quality.

We took a close look at breaches of aged care standards from 2019 to see what effect the new aged care standards are having, and where aged care providers are falling short.

In the interactive map below you can see aged care providers that were non-compliant in 2019.

Map designed and developed by Small Multiples

What are aged care standards?

Aged care standards are the minimum standard of care the government expects nursing homes to provide.

They ...

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