How to say ‘no’ in general practice

Healthed

writer

Healthed

Healthed

 

It’s about setting clear standards from the outset and then sticking to them. No exceptions.

Last week, Healthed reported that around half of GPs surveyed wanted more training in people management to help deal with rising patient expectations and deteriorating patient behaviour.

This week, we ask experienced GPs and experts for their advice.

Some of the top tips were: make lunch breaks sacred, signpost during consultations, encourage patient pre-work, ensure all doctors and receptionists communicate the same standards, and – most importantly – don’t make exceptions.

1. Dr Gary Deed, a GP based in Queensland, says “morning breaks and lunch breaks that are NOT to be impeded upon”.

Q: What boundaries do you set in your own practice with patients to ensure you can deliver high quality care and manage your time?

PASSWORD RESET

Forgot your password or password not working? Please enter your email address. You will receive an email with the link to set a new password.

Icon 2

NEXT LIVE Webcast

:
Days
:
Hours
:
Minutes
Seconds
A/Prof Daryl Efron

A/Prof Daryl Efron

Autism Spectrum Disorder in Children

Dr Sonia Davison

Dr Sonia Davison

Early Menopause

Scientia Prof Henry Brodaty AO

Scientia Prof Henry Brodaty AO

Donanemab – A GP Guide to Anti-Amyloid Therapies

Prof Andrew Sindone

Prof Andrew Sindone

LDL and Cardiovascular Disease

Join us for the next free webcast for GPs and healthcare professionals

High quality lectures delivered by leading independent experts

Share this

Share this

Healthed

writer

Healthed

Test your knowledge

Recent articles

Latest GP poll

When do you plan to retire or leave general practice?

Within the next 12 months

0%

Within the next 3 years

0%

Within the next 5 years

0%

Within the next 10 years

0%

More than 10 years

0%

Recent podcasts

Listen to expert interviews.
Click to open in a new tab

Find your area of interest

Once you confirm you’ve read this article you can complete a Patient Case Review to earn 0.5 hours CPD in the Reviewing Performance (RP) category.

Select ‘Confirm & learn‘ when you have read this article in its entirety and you will be taken to begin your Patient Case Review.

Menopause and MHT

Multiple sclerosis vs antibody disease

Using SGLT2 to reduce cardiovascular death in T2D

Peripheral arterial disease